I sent a complaint to GATI about their false reporting about delivering a parcel. Got a computer generated reply. I tried for 3 days and sent 10 reminders. Got the same reply that the matter was being looked into.
Then I had to tell them that I may have to knock at the doors of Consumer Court. Pat came a reply that they were not in a position to locate my complaint.
I protested again and then got a reply,presumably from a human being, just saying sorry without going into any detail.
No, GATI, No. This is no way to treat your customers!
No comments:
Post a Comment